Sunrise Homecare is an agency that provides CDPAP services to seniors who need Home Health Aide and Personal Care Aide at their places. Its main purpose is to prepare the most qualified employees to bring the best services to clients at home, which is an easier space and environment to provide personalized conditions to improve seniors’ emotional and health state.
Its services are well-qualified, however, there are some complaints from patients that position them as a mid-level agency. Sunrise Homecare has a 3-star rating from overall reviews, in general, they have mentioned small failures to find a caregiver, a lack of transportation service for patients, and some difficulties to get a change of their caregivers when they are not meeting their expectations.
It is important to recognize that its training and selection processes are appropriate and useful. In general, clients have not mentioned any complaints against care workers and their experience and knowledge. Moreover, they have concluded that this is one of their strengths and highlights that maintain and attract new patients.
It is recommended to continue improving and progressing in the capacity and quality of the services provided, this will allow reach more people and get recommendations to a greater extent.
