Elite Home Care is a a NYS-DOH full licensed agency, it has the mission to provide the best solution for personalized companion care and non-medical assistance in the comfort of your home. They truly value the importance of compassion, dignity, and respect for all of their clients and their families across all stages of life.
This agency has an average rating of three stars. Its reviews mentioned that they provide high-rank Home Health Aide and Personal Care Aide services, and its caregivers received a full-trained to provide quality support to their patients. Clients have mentioned that care workers are helpful, supportive, respectful, and friendly to create great environments for the patients.
However, a common claim to Elite Home Care agency is about its personal care services. Clients have stated that the agency sometimes hadn’t complied with all the services they mentioned in its brochures, such as transportation and shopping services. Moreover, their customer service is a little bit slow, patients mentioned that they have to spend considerable hours of their day on extensive calls until finally have an answer.
It is really important that Elite Home Care improve its services considering clients’ claims to give its patients better experiences in the agency and rise its ratings.
